Dilmah Tea's blend of paternalistic leadership: Approach builds commitment, good communications and teamwork
Human Resource Management International Digest
ISSN: 0967-0734
Article publication date: 7 June 2011
Abstract
Purpose
This paper aims to explore the leadership style of Merrill J. Fernando, founder of Dilmah Tea and chairman of the MJF Group.
Design/methodology/approach
Considers the effects of his paternalistic approach to leadership on Dilmah Tea employees and its organizational culture.
Findings
Reveals that the company benefits from high levels of employee commitment, good internal communications and strong teamwork.
Practical implications
Highlights such staff‐welfare provisions as free in‐house staff medical facilities and financial help for the education of employees' children.
Social implications
Explains that charity is a significant part of Merrill Fernando's life and permeates his business. About a third of his wealth is set aside for the Merrill J. Fernando Charitable Foundation.
Originality/value
Provides insight into the workings of an unusual Sri Lankan company.
Keywords
Citation
(2011), "Dilmah Tea's blend of paternalistic leadership: Approach builds commitment, good communications and teamwork", Human Resource Management International Digest, Vol. 19 No. 4, pp. 13-15. https://doi.org/10.1108/09670731111140676
Publisher
:Emerald Group Publishing Limited
Copyright © 2011, Emerald Group Publishing Limited