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Factors affecting users' impulse purchases in online group buying: online consumer reviews, countdowns and self-control

Jingjing Sun (School of Information Management, Wuhan University, Wuhan, China)
Tingting Li (School of Information Management, Wuhan University, Wuhan, China)
Shouqiang Sun (School of Information Management, Wuhan University, Wuhan, China)

Asia Pacific Journal of Marketing and Logistics

ISSN: 1355-5855

Article publication date: 14 July 2023

Issue publication date: 9 January 2024

1128

Abstract

Purpose

This paper aims to investigate how online consumer reviews (OCRs), countdowns and self-control affect consumers' online impulse buying behavior in online group buying (OGB) and uncover the relationship between these factors.

Design/methodology/approach

Based on the stimulus-organism-response (SOR) framework, this research examines the effects of OCRs, countdowns and self-control on users' impulse purchases. First, the influence of emotions on impulse purchases in group purchasing is investigated. In addition, this study innovatively applies stress-coping theory to group buying research, with countdowns exerting temporal pressure on consumers and OCRs viewed as social pressure, to investigate in depth how countdowns and OCRs affect users' impulse purchase behavior. Finally, this study also surveys the moderating role of users' self-control in the impulse purchase process.

Findings

The results show that the perceived value of OCRs and positive emotions (PE) were positively correlated with impulsiveness (IMP) and the urge to buy impulsively (UBI), while negative emotions (NE) were negatively correlated with IMP. Countdowns (CD) had a positive effect on UBI. Self-control can indirectly affect users' impulse buying by negatively moderating the relationship between PE and UBI, PE and IMP and CD and UBI.

Originality/value

The research results can help group buying platforms and related participants understand the factors influencing users' impulse purchases in OGB and facilitate them to better design strategies to increase product sales.

Keywords

Citation

Sun, J., Li, T. and Sun, S. (2024), "Factors affecting users' impulse purchases in online group buying: online consumer reviews, countdowns and self-control", Asia Pacific Journal of Marketing and Logistics, Vol. 36 No. 1, pp. 224-240. https://doi.org/10.1108/APJML-07-2022-0560

Publisher

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Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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