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Contracts and Finality of Signature: The Coys of Kensington Case

Professor Akhileshwar Pathak (Indian Institute of Management, Ahmedabad.)

Publication date: 14 September 2023

Abstract

Customers often sign lengthy offer documents, running in several pages, without reading them or understanding their contents. Later, they discover the contract has exclusion clauses or unfavourable terms. Are the terms binding on the person? The case explores the UK High Court judgement in Coys of Kensington Automobiles Limited v Tiziana Pugliese, which is on the theme of the signing of an offer form. The case explores themes frequently encountered in forms, including the following: The font size is small and terms not conspicuous. The form refers to more terms without enclosing them. The applicant is not fully familiar with the language.

Keywords

Citation

Pathak, A. (2023), "Contracts and Finality of Signature: The Coys of Kensington Case", . https://doi.org/10.1108/CASE.IIMA.2023.000002

Publisher

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Indian Institute of Management Ahmedabad

Copyright © 2020 by the Indian Institute of Management, Ahmedabad

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