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Predicting crowdfunding success with visuals and speech in video ads and text ads

Osamah M. Al-Qershi (Melbourne School of Population and Global Health, The University of Melbourne, Melbourne, Australia)
Junbum Kwon (School of Marketing, University of New South Wales, Sydney, Australia)
Shuning Zhao (Department of Computer Science and Technology, Tsinghua University, Beijing, China)
Zhaokun Li (School of Marketing, University of New South Wales, Sydney, Australia)

European Journal of Marketing

ISSN: 0309-0566

Article publication date: 31 May 2022

Issue publication date: 7 June 2022

944

Abstract

Purpose

For the case of many content features, This paper aims to investigate which content features in video and text ads more contribute to accurately predicting the success of crowdfunding by comparing prediction models.

Design/methodology/approach

With 1,368 features extracted from 15,195 Kickstarter campaigns in the USA, the authors compare base models such as logistic regression (LR) with tree-based homogeneous ensembles such as eXtreme gradient boosting (XGBoost) and heterogeneous ensembles such as XGBoost + LR.

Findings

XGBoost shows higher prediction accuracy than LR (82% vs 69%), in contrast to the findings of a previous relevant study. Regarding important content features, humans (e.g. founders) are more important than visual objects (e.g. products). In both spoken and written language, words related to experience (e.g. eat) or perception (e.g. hear) are more important than cognitive (e.g. causation) words. In addition, a focus on the future is more important than a present or past time orientation. Speech aids (see and compare) to complement visual content are also effective and positive tone matters in speech.

Research limitations/implications

This research makes theoretical contributions by finding more important visuals (human) and language features (experience, perception and future time). Also, in a multimodal context, complementary cues (e.g. speech aids) across different modalities help. Furthermore, the noncontent parts of speech such as positive “tone” or pace of speech are important.

Practical implications

Founders are encouraged to assess and revise the content of their video or text ads as well as their basic campaign features (e.g. goal, duration and reward) before they launch their campaigns. Next, overly complex ensembles may suffer from overfitting problems. In practice, model validation using unseen data is recommended.

Originality/value

Rather than reducing the number of content feature dimensions (Kaminski and Hopp, 2020), by enabling advanced prediction models to accommodate many contents features, prediction accuracy rises substantially.

Keywords

Acknowledgements

The authors thank James Lin, Ka Wing Chan, William Gu, Srikaanth Srinivasan, Ukesh Raju and Revathi Sridhar Kamal for their research assistance.

The authors thank James Lin for his excellent research assistance for processing videos using a cloud API. Regarding commercial cloud service, the second author is grateful for the financial support of UNSW Research Technology Services at University of New South Wales, Australia.

Citation

Al-Qershi, O.M., Kwon, J., Zhao, S. and Li, Z. (2022), "Predicting crowdfunding success with visuals and speech in video ads and text ads", European Journal of Marketing, Vol. 56 No. 6, pp. 1610-1649. https://doi.org/10.1108/EJM-01-2020-0029

Publisher

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Emerald Publishing Limited

Copyright © 2022, Emerald Publishing Limited

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