Assessing the impact of libraries – the role of ISO 16439
Abstract
Purpose
Library impact and how to evaluate it has been debated for a number of years. While the activity – the busy-ness – of the library is now routinely measured and described, the difference the library makes is less tangible and harder to measure. Libraries in all sectors and worldwide are grappling with this issue, and the purpose of this paper is to summarise international standards available to support them.
Design/methodology/approach
The first international standard concerning library impact, ISO 16439 Information and documentation – methods and procedures for assessing the impact of libraries, was published in 2014 after several years in development.
Findings
The standard describes a range of methods for assessing library impact which have been used across the world in a variety of libraries in all sectors.
Originality/value
This paper summarises the key methods described in the standard, and gives references for further reading.
Keywords
Citation
Creaser, C. (2018), "Assessing the impact of libraries – the role of ISO 16439", Information and Learning Sciences, Vol. 119 No. 1/2, pp. 87-93. https://doi.org/10.1108/ILS-05-2017-0037
Publisher
:Emerald Publishing Limited
Copyright © 2018, Emerald Publishing Limited