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Building AgriRef: an AI embedded virtual reference app for farmers

Priya Garg (Department of Library and Information Science, Central University of Himachal Pradesh, Dharamshala, India)
Shivarama Rao K. (Department of Library and Information Science, Central University of Himachal Pradesh, Dharamshala, India)

Library Hi Tech News

ISSN: 0741-9058

Article publication date: 24 April 2023

Issue publication date: 13 February 2024

199

Abstract

Purpose

This paper aims to discuss the process of building a 24×7 reference platform for facilitating the farmers with the easy access of information at any time from any location. It takes the text string as input and process it to respond with the desired result to the user.

Design/methodology/approach

An interactive Web-based chatbot named as AgriRef was developed using free version of Dialogflow. The intents were defined based on the conversation flow diagram. Furthermore, the application was integrated with website on local server and telegram application.

Findings

With this chatbot application, the farmers will able to get answers of their queries. It provides the human-like conversational interface to the farmers. It will also be useful for librarians of agricultural libraries to save time in answering common queries.

Originality/value

This paper describes the various steps involved in developing the chatbot application using Dialogflow.

Keywords

Citation

Garg, P. and Rao K., S. (2024), "Building AgriRef: an AI embedded virtual reference app for farmers", Library Hi Tech News, Vol. 41 No. 2, pp. 11-17. https://doi.org/10.1108/LHTN-02-2023-0025

Publisher

:

Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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