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Integrating Lean Six Sigma with blockchain technology for quality management – a scoping review of current trends and future prospects

Raja Wasim Ahmad (College of Engineering and Information Technology, Ajman University, Ajman, United Arab Emirates) (Department of Electrical Engineering and Computer Science, Khalifa University, Abu Dhabi, United Arab Emirates)
Walaa Al Khader (Department of Industrial and Systems Engineering, Khalifa University, Abu Dhabi, United Arab Emirates)
Raja Jayaraman (Department of Industrial and Systems Engineering, Khalifa University, Abu Dhabi, United Arab Emirates)
Khaled Salah (Department of Electrical Engineering and Computer Science, Khalifa University, Abu Dhabi, United Arab Emirates)
Jiju Antony (Department of Industrial and Systems Engineering, Khalifa University, Abu Dhabi, United Arab Emirates)
Vikas Swarnakar (Department of Mechanical Engineering, National Institute of Technology Raipur, Raipur, India)

The TQM Journal

ISSN: 1754-2731

Article publication date: 18 August 2022

Issue publication date: 5 September 2023

844

Abstract

Purpose

The purpose of this research is to study and analyze the literature that integrates Lean Six Sigma (LSS) approach with blockchain technology in different sectors for improved quality management.

Design/methodology/approach

This study presents a scoping review on the application of integrated LSS and blockchain technology in the manufacturing and healthcare sector. Further, the authors examined existing blockchain-based solutions on a variety of dimensions, including application area, technical approach, methodology, application scenario, various blockchain platforms, purpose, and monitoring parameters. The authors study LSS approaches in detail, as well as the key benefits that blockchain technology can enable. Finally, the authors discuss significant research problems to be addressed in order to develop a highly efficient, resilient, and secure quality management framework using blockchain technology.

Findings

It has been observed that the adoption of blockchain technology for quality management and assurance is influenced by several factors such as transaction execution speed, throughput, latency. Also, prior blockchain-based solutions have neglected to leverage the benefits of LSS methodologies for effective quality management.

Originality/value

This is the first study to explores the influence of blockchain technology on quality management and assurance in manufacturing and healthcare industry. Furthermore, prior research has not examined how integrating the LSS methodology with blockchain technology can aid in the control of product quality management.

Keywords

Acknowledgements

This publication is based upon the work supported by the Khalifa University of Science and Technology under Award No. RCII-2019–002 – Center for Digital Supply Chain and Operations Management.

Citation

Ahmad, R.W., Al Khader, W., Jayaraman, R., Salah, K., Antony, J. and Swarnakar, V. (2023), "Integrating Lean Six Sigma with blockchain technology for quality management – a scoping review of current trends and future prospects", The TQM Journal, Vol. 35 No. 7, pp. 1609-1631. https://doi.org/10.1108/TQM-06-2022-0181

Publisher

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Emerald Publishing Limited

Copyright © 2022, Emerald Publishing Limited

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