9. COGNITION IN NATURAL SETTINGS: THE CULTURAL LENS MODEL

Intercultural interactions, in domains such as civil aviation and international peacekeeping, expand awareness of national differences in cognition. At the same time, experience with national differences in natural settings provides a more complex picture of cognition. The Cultural Lens Model captures the nature and origin of the cognitive differences. This paper reviews cognitive dimensions that vary over national groups. It uses the Cultural Lens Model to describe the implications of these cognitive differences for five intercultural challenges: problem definition, planning, coordination, prediction, and training. Finally, the paper suggests mechanisms for increasing international effectiveness in the face of cognitive differences.