Using ICT with people with special education needs: what the literature tells us

To provide a review of the past studies on use of information and communications technology (ICT) for people with special education needs (SEN) to inform a major research project on using ICT to facilitate self‐advocacy and learning for SEN learners.

Literature review, encompassing academic journals indexed in education, information science and social sciences databases, books, grey literature (including much internet‐based material), and government reports. Information was gathered on the perceived benefits of ICT in SEN, and the use of some specific applications with people having various conditions. A number of usability studies, mainly Internet and web technologies, are also outlined.

Although the literature shows a great number of ICT initiatives for people with all kinds of disabilities, there has been a surprising lack of research into the usability of the various applications developed, and even less concerning those with learning difficulties. The review of existing literature indicates a lack of attention to the application of ICT for people with SEN, compared to the other groups of disabled people such as visually impaired.

Findings highlight the need for more research on usability aspects of current and potential applications of ICT for people with SEN.