The usefulness of ERP systems for effective management
Abstract
Enterprise resource planning (ERP) systems offer distinct advantages in this new business environment as they lower operating costs, reduce cycle times and (arguably) increase customer satisfaction. This paper examines, via a questionnaire, the underlying reasons why companies choose to adopt ERP systems, their impact on management process including implementation problems encountered. The empirical evidence confirms a number of benefits derived from ERP systems particularly for management process but also, problems encountered. Results provide the basis for future research on the potential of ERP systems, for more effective business integration.
Keywords
Citation
Spathis, C. and Constantinides, S. (2003), "The usefulness of ERP systems for effective management", Industrial Management & Data Systems, Vol. 103 No. 9, pp. 677-685. https://doi.org/10.1108/02635570310506098
Publisher
:MCB UP Ltd
Copyright © 2003, MCB UP Limited