Advanced
search

To read this content please select one of the options below:

Borrow Direct: a decade of a sustained quality book‐lending service

Danuta A. Nitecki (Yale University Library, Sterling Memorial Library, New Haven, Connecticut, USA)
Carol Jones (Yale University Library, Sterling Memorial Library, New Haven, Connecticut, USA)
Jeffrey Barnett (Yale University Library, Sterling Memorial Library, New Haven, Connecticut, USA)

Interlending & Document Supply

ISSN: 0264-1615

Article publication date: 13 November 2009

602

Abstract

Purpose

–

This paper aims to describe the development and operation of an unmediated book‐lending service between seven academic libraries in the USA.

Design/methodology/approach

–

The approach is descriptive and analytical.

Findings

–

It was found that, after a decade of operations, Borrow Direct continues to be a successful service.

Originality/value

–

The paper offers insights that may be of value to other groups exploring ways to lower costs, improve service quality, and respond to continuing demand for books not available locally.

Keywords

Citation

Nitecki, D.A., Jones, C. and Barnett, J. (2009), "Borrow Direct: a decade of a sustained quality book‐lending service", Interlending & Document Supply, Vol. 37 No. 4, pp. 192-198. https://doi.org/10.1108/02641610911006283

Publisher

:

Emerald Group Publishing Limited

Copyright © 2009, Emerald Group Publishing Limited

Related articles

Manage cookies

We’re listening — tell us what you think

Join us on our journey