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The role of quality management in pharmaceutical development: clinical trials analysis

Rodney McAdam (University of Ulster, Belfast, UK)
Nigel Barron (University of Ulster, Belfast, UK)

International Journal of Health Care Quality Assurance

ISSN: 0952-6862

Article publication date: 1 June 2002

2610

Abstract

The aim of this paper is to investigate the role of quality management and how its implementation can be improved within the clinical trials area of the pharmaceutical industry, as part of the healthcare sector. The research study involves a case study of a clinical trials organisation (TSC). A total of 11 mini‐cases of TSC’s main suppliers, staff‐survey analysis, semi‐structured interviews and organisational and archive material were used in the data‐gathering. The results show how the application of total quality management (TQM) principles addresses some of the key challenges facing the organisation.

Keywords

Citation

McAdam, R. and Barron, N. (2002), "The role of quality management in pharmaceutical development: clinical trials analysis", International Journal of Health Care Quality Assurance, Vol. 15 No. 3, pp. 106-123. https://doi.org/10.1108/09526860210426982

Publisher

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MCB UP Ltd

Copyright © 2002, MCB UP Limited

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