Knowledge management strategies, innovation, and organisational performance: An empirical study of the Iraqi MTS

The purpose of the present study is to examine the relationships among knowledge management strategies, innovation, and organisational performance in the Iraqi mobile telecommunication sector.

Research suggests that knowledge management strategies are essential capabilities for effective innovation and organisational performance. Through analysis of surveys collected from 220 mid‐level managers, the present study empirically tested a proposed theoretical framework by estimating structural equation model.

The results show that knowledge management strategies had a statistically significant and direct positive effect on innovation and organisational performance. Most outstandingly, the results indicate that knowledge management strategies had a positive and statistically significant effect on organisational performance through the partial mediation effect of innovation.

Conclusions of the present study may help academics and managers in implementing knowledge management strategies in order to enhance innovation and improve organisational performance.