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Value stream mapping: A distribution industry application

Peter Hines (Cardiff University, Cardiff, UK)
Nick Rich (Cardiff University, Cardiff, UK)
Ann Esain (Cardiff University, Cardiff, UK)

Benchmarking: An International Journal

ISSN: 1463-5771

Article publication date: 1 March 1999

9364

Abstract

This paper describes the application of a new variant of process benchmarking called value stream mapping to the development of a supplier network around a prominent distributor of electronic, electrical and mechanical components. This involved mapping the activities of the firm, identifying opportunities for improvement and then undertaking with the firm an improvement programme. The resulting supplier association programme involved around 50 key suppliers across eight product category areas. The paper explores the different methods employed together with the support structure that was created. It concludes with evidence of the early results of the programmes as well as a number of key learning points for other organisations wishing to follow a similar path.

Keywords

Citation

Hines, P., Rich, N. and Esain, A. (1999), "Value stream mapping: A distribution industry application", Benchmarking: An International Journal, Vol. 6 No. 1, pp. 60-77. https://doi.org/10.1108/14635779910258157

Publisher

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MCB UP Ltd

Copyright © 1999, MCB UP Limited

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