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Tackling the growing armies of unhappy workers: where “laidback” ends and “lethargy” begins

Joan Marques (Assistant Professor of Management and Director of the BBA Program at the School of Business, Woodbury University, Burbank, California, USA)

Development and Learning in Organizations

ISSN: 1477-7282

Article publication date: 1 January 2013

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Abstract

Purpose

The purpose of this paper is to encourage HR managers to enhance awareness among employees about some simple questions that can solve major problems.

Design/methodology/approach

The paper takes the form of a literature review and reflection on longitudinal confrontation with a recurring pattern.

Findings

Bad management, lack of motivation, too much stress or low wages are only part of the reasons why workforce members are so massively dissatisfied. There may be another underlying reason that is hardly ever addressed: lack of focus caused by insufficient critical thinking and self‐reflection on what people are really passionate about. As long as that is not addressed, people will continue to search for gratification, but never find it.

Research limitations/implications

The is a need for more in‐depth probing into this topic and possibly formally structured surveys to employees on a massive scale to verify this assertion, and start working toward a solution.

Practical implications

Readers of this paper might become encouraged to apply some self reflection as well to verify their familiarity with their own passion.

Social implications

Re‐instating a habit of critical thinking could lead to decreased job dissatisfaction, less stress and absenteeism, and lower turnover.

Originality/value

The paper highlights an aspect of job dissatisfaction that is hardly ever addressed, but can lead to major changes.

Keywords

Citation

Marques, J. (2013), "Tackling the growing armies of unhappy workers: where “laidback” ends and “lethargy” begins", Development and Learning in Organizations, Vol. 27 No. 1, pp. 4-5. https://doi.org/10.1108/14777281311291196

Publisher

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Emerald Group Publishing Limited

Copyright © 2013, Emerald Group Publishing Limited

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