Leaders in hospital‐based social work: The roles and functions of directors of social work in the case management model
Abstract
Purpose
The purpose of this research is to provide an overview of the management skills and competencies required by a director of social work as they perform their multiple roles and functions in order to effectively manage a medical social work team to better serve the needs of patients through the new hospital‐based case management model.
Design/methodology/approach
This is a conceptual paper that reviews the literature on managerial roles, management functions, and skills and competencies of directors of social work. Management frameworks that are applicable under the case management model are discussed. Interviews with five directors of social work and their perceptions are described.
Findings
Managing a department that is going through continuous changes is often difficult.
Practical implications
This paper has practical implications for general health care managers and specifically, directors of social work, to develop skills and gain competencies to be successful in today's evolving health care environment. This research also has practical implications for social workers to gain insight into productive and effective ways to collaborate with members of an interdisciplinary team.
Originality/value
This paper is original and of value to those working in social work and in the health care field to develop their skills and competencies as they perform new roles and functions in the complex health care environment.
Keywords
Citation
Guo, K.L. and Company, J.D. (2007), "Leaders in hospital‐based social work: The roles and functions of directors of social work in the case management model", Leadership in Health Services, Vol. 20 No. 2, pp. 124-133. https://doi.org/10.1108/17511870710745448
Publisher
:Emerald Group Publishing Limited
Copyright © 2007, Emerald Group Publishing Limited