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An overview of consumer non‐problem gaming research

Dina Zemke (The Hospitality College, Johnson & Wales University – Charlotte, Charlotte, North Carolina, USA)
Stowe Shoemaker (C.N. Hilton Hotel and College, University of Houston, Houston, Texas, USA)

Worldwide Hospitality and Tourism Themes

ISSN: 1755-4217

Article publication date: 16 October 2009

637

Abstract

Purpose

The purpose of this paper is to provide an overview of the extant research around the non‐pathological gaming customer and then propose research for future study of this customer.

Design/methodology/approach

Academic literature combined with the results of primary research is used to examine the incidence of gambling and non‐problem gaming research trends in the hospitality industry.

Findings

The overview of the publicly available research on the casino gaming consumer leads to a host of suggestions for future research.

Practical implications

The practical implications include recent developments in gaming consumer profiles, as well as suggested for future research to further understand the non‐problem gaming consumer.

Originality/value

The paper examines existing literature and is valuable for anyone who wishes to begin studying the gaming consumer. This paper provides direction for future study.

Keywords

Citation

Zemke, D. and Shoemaker, S. (2009), "An overview of consumer non‐problem gaming research", Worldwide Hospitality and Tourism Themes, Vol. 1 No. 4, pp. 355-366. https://doi.org/10.1108/17554210911002192

Publisher

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Emerald Group Publishing Limited

Copyright © 2009, Emerald Group Publishing Limited

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