Knowledge management and organisational resilience: Organisational innovation as a mediator in Uganda parastatals

The purpose of this paper is to report the findings of the mediation effect of innovation in the relationship between knowledge management and organisational resilience.

The study adopts a cross‐sectional design to collect data used to carry out mediation analysis.

Innovation had an effect on organisational resilience. Knowledge management did not have a direct effect on organisational resilience, except through the full mediation of innovation. This suggests that without organisational innovation, parastatal organisations may not improve their level of resilience.

The sample size was small, covering only parastatals. The results may be different in the private sector. The study was cross‐sectional which is limited to trace long‐term effects of knowledge management and organisational innovation on organisational resilience. Therefore, a longitudinal study may be undertaken, subject to resource availability.

Managers in parastatals should carry out organisational innovations as a gateway for knowledge management to build organisational resilience.

The study generates empirical evidence on less studied phenomena in the parastatal sector. The evidence highlights the powerful influence of organisational innovation in building resilience based on knowledge management.