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The role of C-OAR-SE in marketing measurement

Lars Bergkvist (UTB School of Business, Universiti Teknologi Brunei, Bandar Seri Begawan, Brunei and University of Nottingham Ningbo China, Ningbo, China)

European Journal of Marketing

ISSN: 0309-0566

Article publication date: 14 November 2016

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Abstract

Purpose

This paper aims to offer a comment on Rossiter’s C-OAR-SE article and suggests future developments for the practical application of C-OAR-SE that would promote its usage and acceptance among marketing scholars.

Design/methodology/approach

This is a theoretical paper.

Findings

The paper identifies challenging steps in the practical application of C-OAR-SE and suggests that these can be overcome by developing detailed guidelines.

Research limitations/implications

Improving marketing measurement practice is of importance to marketing scholars.

Originality/value

The paper suggests how measure development could be structured in a manner that would reduce the subjective element of content validity assessment.

Keywords

Acknowledgements

The author is indebted to Tobias Langner and Anne W. Mägi who provided constructive feedback on an earlier version of this paper.

Citation

Bergkvist, L. (2016), "The role of C-OAR-SE in marketing measurement", European Journal of Marketing, Vol. 50 No. 11, pp. 1953-1958. https://doi.org/10.1108/EJM-10-2016-0548

Publisher

:

Emerald Group Publishing Limited

Copyright © 2016, Emerald Group Publishing Limited

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