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Exploration of usage behavioral model construction for university library electronic resources

Sung-Shan Chang (Office of Library and Information Service, Kaohsiung Medical University, Taiwan, Republic of China)
Shi-Jer Lou (Graduate Institute of Technological and Vocational Education, National Pingtung University of Science and Technology, Taiwan, Republic of China)
Shuenn-Ren Cheng (Institute of Business Administration, Cheng Shiu University, Taiwan, Republic of China)
Chin-Lang Lin (Department of Business Administration, Kao Yuan University, Taiwan, Republic of China)

The Electronic Library

ISSN: 0264-0473

Article publication date: 7 April 2015

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Abstract

Purpose

The primary purpose of this paper is to integrate unified theory of acceptance and use of technology (UTAUT) and website service quality, compiling it into a usage behavioural model for university library electronic resources.

Design/methodology/approach

Using structural equation model technology to verify model fit. Questionnaire surveys are the main research methodology in this study, in which fourth-year university students and second-year Master’s students in six Taiwan public and private universities are the research population. This study uses a cluster sampling, releasing 1,206 questionnaires, and retrieves 1,089 valid questionnaires, for a valid retrieval rate of 90.3 per cent.

Findings

The conclusions are: this study has good fit in the model, and is applicable for the UTAUT; the pairs of variables are correlated; public or private and school type have partial significant mediating effect; website service quality has a significant positive influence on behavioural intention; performance expectancy and social influence both positively affect behavioural intention; facilitating conditions positively affect use behaviour.

Originality/value

Empirical research results and suggestions are provided for the relevant departments for practice and future academic research.

Keywords

Citation

Chang, S.-S., Lou, S.-J., Cheng, S.-R. and Lin, C.-L. (2015), "Exploration of usage behavioral model construction for university library electronic resources", The Electronic Library, Vol. 33 No. 2, pp. 292-307. https://doi.org/10.1108/EL-10-2013-0195

Publisher

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Emerald Group Publishing Limited

Copyright © 2015, Emerald Group Publishing Limited

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