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Developing best practice in psychologically informed environments

Coral Westaway (University of Hertfordshire, Hatfield, UK)
Lizette Nolte (University of Hertfordshire, Hatfield, UK)
Rachel Brown (London and the South East of England, UK)

Housing, Care and Support

ISSN: 1460-8790

Article publication date: 20 March 2017

407

Abstract

Purpose

The purpose of this paper is to extend our understanding of the issues facing those who experience multiple moves around homelessness projects. It considers these issues and how they relate to best practice, informing the delivery of psychologically informed environments (PIEs).

Design/methodology/approach

A qualitative design was employed, with interviews undertaken with men currently residing in hostels for those with additional needs. These men had already experienced multiple moves within the hostel system. Interpretative phenomenological analysis was used to analyse the data.

Findings

Main themes consider issues and challenges associated with hope and moving forward; help and the conditional or temporal nature of this; identity and stigma; and intimacy and relationships. Clinical implications of these findings are discussed.

Research limitations/implications

Implications include best practice for future planning with service users, the relational nature of hope, how best to manage endings and practical guidance for service developments in these settings.

Originality/value

These findings further the understanding of the challenges faced by service users with complex needs and how best to address them. They build on PIE guidance, offering tangible advice for practice.

Keywords

Acknowledgements

Many thanks to the six men who gave their time and stories so generously. Thanks also to the services that support them and facilitated the meetings.

Citation

Westaway, C., Nolte, L. and Brown, R. (2017), "Developing best practice in psychologically informed environments", Housing, Care and Support, Vol. 20 No. 1, pp. 19-28. https://doi.org/10.1108/HCS-11-2016-0016

Publisher

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Emerald Publishing Limited

Copyright © 2017, Emerald Publishing Limited

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