The business value of IT applications in CHJ: a cognitive study
Abstract
Purpose
The purpose of this paper is to elicit the rich implications of IT business value for small- and medium-sized enterprises (SMEs) from the perspective of IT leaders.
Design/methodology/approach
This paper uses case study and the repertory grid technique to explore cognition of IT business value of the IT leader in Guangdong CHJ Industry Co., Ltd (CHJ), a fast-growing jewelry company in China. The paper further examines this cognitive structure of IT business value by using cluster analysis technique.
Findings
This paper develops a six-category framework of IT business value from IT leaders' perspective, which provides insights for future research of IT applications in SMEs.
Originality/value
This study contributes to IT business value research by providing empirically grounded insight from perspectives of IT leaders in SMEs. The identified IT business value framework can also serve as a practical tool to help managers comprehensively assess and evaluate IT applications in SMEs.
Keywords
Acknowledgements
This research was supported by National Science Foundation of China (no. 71273160), Natural Science Foundation of Guangdong Province, China (no. S2011010003320) and Humanities and Social Sciences Foundation of the Ministry of Education of China (no. 10YJC630258).
Citation
Wang, Y., Liu, Y., Dai, Y. and Lin, D. (2013), "The business value of IT applications in CHJ: a cognitive study", Journal of Chinese Entrepreneurship, Vol. 5 No. 3, pp. 239-251. https://doi.org/10.1108/JCE-03-2013-0009
Publisher
:Emerald Group Publishing Limited
Copyright © 2013, Emerald Group Publishing Limited