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The impact of leadership coaching in an Australian healthcare setting

Anthony M. Grant (School of Psychology, University of Sydney, Sydney, Australia)
Ingrid Studholme (School of Psychology, University of Sydney, Sydney, Australia)
Raj Verma (New South Wales Agency for Clinical Innovation, Chatswood, Australia)
Lea Kirkwood (New South Wales Agency for Clinical Innovation, Chatswood, Australia)
Bronwyn Paton (New South Wales Agency for Clinical Innovation, Chatswood, Australia)
Sean O’Connor (School of Psychology, University of Sydney, Sydney, Australia)

Journal of Health Organization and Management

ISSN: 1477-7266

Article publication date: 10 April 2017

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Abstract

Purpose

There is limited empirical literature on the effectiveness of leadership coaching in healthcare settings. The purpose of this paper is to explore the efficacy of leadership coaching for individuals implementing strategic change in the Australian public health system.

Design/methodology/approach

Using a within-subjects (pre-post) design, participants (n=31) undertook six one-hour coaching sessions. Coaching was conducted by professional leadership coaches. Both quantitative and qualitative data were collected.

Findings

Participation was associated with significant improvements in goal attainment, solution-focused thinking, leadership self-efficacy, perspective-taking capacity, self-insight and resilience, and ambiguity tolerance. There were significant reductions in stress and anxiety. The benefits of coaching transferred from the workplace to the home. Many participants reported being able to use insights gained in coaching in their personal lives, and reported better work/life balance, less stress and better quality relationships at home.

Originality/value

Few studies have provided evaluation of leadership coaching in healthcare setting. Leadership coaching in the public health system may be an important methodology for facilitating goal attainment and fostering resilience in this vital social sector, benefiting workers in the health services, their families and ultimately their patients and the broader community.

Keywords

Acknowledgements

The authors would like to acknowledge and thank the executives of the NSW Agency for Clinical Innovation (ACI), Ministry of Health Whole of Hospital Program and NSW Health and Training Institute and all the coaches for participating. The authors would also like to express gratitude to all the health professionals who engaged in the coaching program.

Citation

Grant, A.M., Studholme, I., Verma, R., Kirkwood, L., Paton, B. and O’Connor, S. (2017), "The impact of leadership coaching in an Australian healthcare setting", Journal of Health Organization and Management, Vol. 31 No. 2, pp. 237-252. https://doi.org/10.1108/JHOM-09-2016-0187

Publisher

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Emerald Publishing Limited

Copyright © 2017, Emerald Publishing Limited

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