Data-driven decision-making in the library

The purpose of this paper is to describe the current environment for libraries to consider the value of using data to support decision-making.

This paper contains literature review and commentary on this topic that has been addressed by professionals, researchers and practitioners.

In developing a library’s strategic direction, it is essential that evidentiary data be referenced to supplement the organization’s rationale for decision-making. There is an expectation by stakeholders that libraries are able to generate reports and decisions based on aggregated data for in-demand reporting. Therefore, capturing, analyzing and reporting decisions based on data are indispensable in today’s libraries.

The value in addressing this topic is to examine the option by libraries to use data to support data-driven decision-making.