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Mitigation processes – antecedents for building supply chain resilience

Kirstin Scholten (Department of Operations, Faculty of Economics and Business, University of Groningen, Groningen, The Netherlands)
Pamela Sharkey Scott (Faculty of Business, Dublin Institute of Technology, Dublin, Ireland)
Brian Fynes (Smurfit Business School, University College Dublin, Dublin, Ireland)

Supply Chain Management

ISSN: 1359-8546

Article publication date: 4 March 2014

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Abstract

Purpose

This study aims to combine theory and practice to develop an integrated supply chain resilience framework by investigating the inter-dependencies between the strategic literature based concept of supply chain resilience and operational practitioner based disaster management processes.

Design/methodology/approach

Utilising an in-depth qualitative case of a collaborative agency, this study identifies best practices within disaster management for insights on the operationalisation of supply chain resilience.

Findings

The empirical data leads to the development of an integrated supply chain resilience framework capturing the interplay of disaster management processes and capabilities required to build supply chain resilience. The critical importance of mitigation processes in building supply chain resilience is highlighted.

Practical implications

The generic supply chain resilience framework represents a valuable guide for managers when directing resources and planning for building the capabilities required in each phase of disaster management, while remaining strategically focused. The value of the framework is demonstrated by a retrospective analysis of aid operations in response to Hurricane Katrina.

Originality/value

The study's results are the first to bridge theory and practice on supply chain resilience. By utilising the unique humanitarian aid disaster supply chain management context, a two-way knowledge and learning flow between humanitarian and commercial organisations is established.

Keywords

Acknowledgements

The authors are very grateful to the members of VOAD El Paso who participated in this research and the anonymous reviewers for the insightful and helpful comments that helped them to improve the paper. Furthermore, they would like to thank Dublin Institute of Technology for the financial support of this study via the ABBEST PhD Scholarship. Received 24 June 2013 Revised 3 September 2013 20 November 2013 Accepted 21 November 2013

Citation

Scholten, K., Sharkey Scott, P. and Fynes, B. (2014), "Mitigation processes – antecedents for building supply chain resilience", Supply Chain Management, Vol. 19 No. 2, pp. 211-228. https://doi.org/10.1108/SCM-06-2013-0191

Publisher

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Emerald Group Publishing Limited

Copyright © 2014, Emerald Group Publishing Limited

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