Mitigation processes – antecedents for building supply chain resilience
Abstract
Purpose
This study aims to combine theory and practice to develop an integrated supply chain resilience framework by investigating the inter-dependencies between the strategic literature based concept of supply chain resilience and operational practitioner based disaster management processes.
Design/methodology/approach
Utilising an in-depth qualitative case of a collaborative agency, this study identifies best practices within disaster management for insights on the operationalisation of supply chain resilience.
Findings
The empirical data leads to the development of an integrated supply chain resilience framework capturing the interplay of disaster management processes and capabilities required to build supply chain resilience. The critical importance of mitigation processes in building supply chain resilience is highlighted.
Practical implications
The generic supply chain resilience framework represents a valuable guide for managers when directing resources and planning for building the capabilities required in each phase of disaster management, while remaining strategically focused. The value of the framework is demonstrated by a retrospective analysis of aid operations in response to Hurricane Katrina.
Originality/value
The study's results are the first to bridge theory and practice on supply chain resilience. By utilising the unique humanitarian aid disaster supply chain management context, a two-way knowledge and learning flow between humanitarian and commercial organisations is established.
Keywords
Acknowledgements
The authors are very grateful to the members of VOAD El Paso who participated in this research and the anonymous reviewers for the insightful and helpful comments that helped them to improve the paper. Furthermore, they would like to thank Dublin Institute of Technology for the financial support of this study via the ABBEST PhD Scholarship. Received 24 June 2013 Revised 3 September 2013 20 November 2013 Accepted 21 November 2013
Citation
Scholten, K., Sharkey Scott, P. and Fynes, B. (2014), "Mitigation processes – antecedents for building supply chain resilience", Supply Chain Management, Vol. 19 No. 2, pp. 211-228. https://doi.org/10.1108/SCM-06-2013-0191
Publisher
:Emerald Group Publishing Limited
Copyright © 2014, Emerald Group Publishing Limited