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When You Hit a Brick Wall

Tom Glenny (A Total Quality Management Practitioner at Tyrone Brick Ltd, Dungannon, Cp. Tyrone BT71 6BY, Northern Ireland. Tel: 08687 23421; Fax: 08687 27193.)

The TQM Magazine

ISSN: 0954-478X

Article publication date: 1 August 1994

347

Abstract

When managing a total quality programme every practitioner needs to generate and maintain momentum and progress. When progress is suddenly halted, the true reasons why are not always immediately clear. Excuses can be too easily formulated and the wrong reasons identified for what may well be a fatal programme failure. Every situation has its own true root causes. Refers to an actual working situation and exposes and discusses the deep‐seated root causes.

Keywords

Citation

Glenny, T. (1994), "When You Hit a Brick Wall", The TQM Magazine, Vol. 6 No. 4, pp. 15-17. https://doi.org/10.1108/09544789410062731

Publisher

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MCB UP Ltd

Copyright © 1994, MCB UP Limited

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