Critical success factors in the context of humanitarian aid supply chains
International Journal of Physical Distribution & Logistics Management
ISSN: 0960-0035
Article publication date: 10 July 2009
Abstract
Purpose
Critical success factors (CSFs) have been widely used in the context of commercial supply chains. However, in the context of humanitarian aid (HA) this is a poorly addressed area and this paper therefore aims to set out the key areas for research.
Design/methodology/approach
This paper is based on a conceptual discussion of CSFs as applied to the HA sector. A detailed literature review is undertaken to identify CSFs in a commercial context and to consider their applicability to the HA sector.
Findings
CSFs have not previously been identified for the HA sector, an issue addressed in this paper.
Research limitations/implications
The main constraint on this paper is that CSFs have not been previously considered in the literature as applied to HA. The relevance of CSFs will therefore need to be tested in the HA environment and qualitative research is needed to inform further work.
Practical implications
This paper informs the HA community of key areas of activity which have not been fully addressed and offers.
Originality/value
This paper contributes to the understanding of supply chain management in an HA context.
Keywords
Citation
Pettit, S. and Beresford, A. (2009), "Critical success factors in the context of humanitarian aid supply chains", International Journal of Physical Distribution & Logistics Management, Vol. 39 No. 6, pp. 450-468. https://doi.org/10.1108/09600030910985811
Publisher
:Emerald Group Publishing Limited
Copyright © 2009, Emerald Group Publishing Limited