Using the learning satisfaction improving model to enhance the teaching quality
Abstract
Purpose
This paper aims to establish an 11‐step “improvement decision model” to enhance learning satisfaction.
Design/methodology/approach
This model integrates Kano's model and the relevant concepts for decision making, and puts forward an “improvement decision diagram and principles”. This paper also establishes “constructs of the learning satisfaction measurement” and a “teaching quality management cycle” to make it easy for instructors, administrators and students to jointly upgrade teaching quality.
Findings
The “improvement decision model” can effectively assist teachers to enhance their instructional materials and elevate student's learning satisfaction.
Originality/value
With enthusiastic participation of four instructors, the results of the case study are found to be satisfactory and support the applicability of the model proposed in this paper.
Keywords
Citation
Chien, T. (2007), "Using the learning satisfaction improving model to enhance the teaching quality", Quality Assurance in Education, Vol. 15 No. 2, pp. 192-214. https://doi.org/10.1108/09684880710748947
Publisher
:Emerald Group Publishing Limited
Copyright © 2007, Emerald Group Publishing Limited