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Using the learning satisfaction improving model to enhance the teaching quality

Te‐King Chien (Department of Information Management, National Formosa University, Taiwan)

Quality Assurance in Education

ISSN: 0968-4883

Article publication date: 1 May 2007

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Abstract

Purpose

This paper aims to establish an 11‐step “improvement decision model” to enhance learning satisfaction.

Design/methodology/approach

This model integrates Kano's model and the relevant concepts for decision making, and puts forward an “improvement decision diagram and principles”. This paper also establishes “constructs of the learning satisfaction measurement” and a “teaching quality management cycle” to make it easy for instructors, administrators and students to jointly upgrade teaching quality.

Findings

The “improvement decision model” can effectively assist teachers to enhance their instructional materials and elevate student's learning satisfaction.

Originality/value

With enthusiastic participation of four instructors, the results of the case study are found to be satisfactory and support the applicability of the model proposed in this paper.

Keywords

Citation

Chien, T. (2007), "Using the learning satisfaction improving model to enhance the teaching quality", Quality Assurance in Education, Vol. 15 No. 2, pp. 192-214. https://doi.org/10.1108/09684880710748947

Publisher

:

Emerald Group Publishing Limited

Copyright © 2007, Emerald Group Publishing Limited

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