Do CEO bloggers build community?
Abstract
Purpose
Chief executives (CEOs) have turned to blogging. This research asks: do CEO blogs attract commenters leading to genuine discussion and community building?
Design/methodology/approach
The 30 most popular CEO blogs are analysed, community structure is graphically represented using social network analysis, measuring cohesion using connectedness. A review of content assesses whether richness and type of media affect community building.
Findings
By modelling a CEO blog as an affiliation network the structure is exposed. Community cohesiveness is assessed using a measure of connectedness. The connectedness ranking differs from the original Technorati Rank (TR) although the top blog in both is the same. Community building relates more to external reputation, writing style or topicality than to the type of media used.
Practical implications
CEO bloggers must engage commenters to build community. TR and connectedness scores measure different things but both affect community building. CEO blogs with high community scores post regularly, attract many comments and have an active core membership that bind the community. Top scoring CEO blogs build community and stimulate genuine discussion. Mid ranking blogs have little cross-post commenting and a fragmented network. Others attract few comments with low connectedness. “Wilderness” blogs may have no commenters. This suggests inefficient use of valuable CEO time. Because CEO credibility affects CEO blog success, a low-ranking blog depreciates CEO's reputation indicating little social capital.
Originality/value
There is little research into CEO blogging, this research contributes to the understanding of CEO blogging and community building.
Keywords
Citation
Vidgen, R., Mark Sims, J. and Powell, P. (2013), "Do CEO bloggers build community?", Journal of Communication Management, Vol. 17 No. 4, pp. 364-385. https://doi.org/10.1108/JCOM-08-2012-0068
Publisher
:Emerald Group Publishing Limited
Copyright © 2013, Emerald Group Publishing Limited