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Holism and social responsibility for tourism enterprise governance

Tjaša Štrukelj (Department of Strategic Management and Enterprise Policy, Faculty of Economics and Business, University of Maribor, Maribor, Slovenia)
Metod Šuligoj (Hotel and Catering Department, Faculty of Tourism Studies – Turistica, University of Primorska, Portorož-Portorose, Slovenia)

Kybernetes

ISSN: 0368-492X

Article publication date: 1 April 2014

1448

Abstract

Purpose

This paper strives for stressing the need for tourism enterprises' (TEs') policy/governance innovation towards more social responsibility for stimulating their competitiveness. The purpose is to develop suggested content-related guidelines for developing social responsible TE policy and to show the practical implementation guidance for implementation of the theoretical research. According to the authors' knowledge, this has not yet been researched in the field of tourism industry (TIN).

Design/methodology/approach

The MER model of integral management has been upgraded by Mulej's Dialectical Systems Theory. The authors considered all relevant and only the essential aspects needed for a requisitely holistic approach towards developing the guidelines for innovating the TEs' policy/governance.

Findings

Innovation of TEs' policy/governance is possible only with the requisitely holistic and dialectical approach. TEs that will be able to track the suggested guidelines of tourism policy/governance innovation towards holism, systemic thinking, social responsibility, and sustainable tourism are more likely to succeed. Therefore, the stimulating of competitiveness and innovation of the TIN can be achieved through enterprises' policy/governance innovation that the authors suggested.

Practical implications

The TEs can establish socially (and otherwise) responsible enterprise policy/governance in accordance with the recommendations developed here.

Originality/value

The given suggestions are not known in available literature. The paper exposes the need for holism and consistency of TEs' development potential and interdependently examines the overlaying areas of TEs' policy/governance, social responsibility, and holism/wholeness. The Dialectical Systems Theory systemic approach exposes the need to innovate enterprise policy/governance, if humankind is to survive.

Keywords

Citation

Štrukelj, T. and Šuligoj, M. (2014), "Holism and social responsibility for tourism enterprise governance", Kybernetes, Vol. 43 No. 3/4, pp. 394-412. https://doi.org/10.1108/K-07-2013-0159

Publisher

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Emerald Group Publishing Limited

Copyright © 2014, Emerald Group Publishing Limited

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