Patient Advocacy for Health Care Quality: Strategies for Achieving Patient-centered Care

International Journal of Health Care Quality Assurance

ISSN: 0952-6862

Article publication date: 1 May 2009

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Keywords

Citation

(2009), "Patient Advocacy for Health Care Quality: Strategies for Achieving Patient-centered Care", International Journal of Health Care Quality Assurance, Vol. 22 No. 3. https://doi.org/10.1108/ijhcqa.2009.06222cae.004

Publisher

:

Emerald Group Publishing Limited

Copyright © 2009, Emerald Group Publishing Limited


Patient Advocacy for Health Care Quality: Strategies for Achieving Patient-centered Care

Article Type: Recent publications From: International Journal of Health Care Quality Assurance, Volume 22, Issue 3

Jo Anne L. Earp, Elizabeth A. French and Melissa B. Gilkey,Jones and Bartlett,2008,ISBN-10: 0763749613 ISBN-13: 9780763749613

Keywords: Healthcare quality, Patient-Centred care, Patient advocacy, Medical education

Patient Advocacy for Health Care Quality specifically examines not just what the problems are in healthcare quality, but how advocacy – by professionals and lay-people from within and from outside health systems – can help ensure that best practices get adopted.

In highly readable prose this text blends many concrete examples, real-life vignettes, and up-to-date research literature. An emphasis on conceptual frameworks, debates, and ethical issues within the field makes the text appealing to graduate-level learners. Authored by real life advocates working in the field, this book is a window into the realities of advocating in many different roles (as a physician, nurse or public health educator; as a hospital administrator; as a parent; as a lobbyist; as the head of a non-profit organization, as a researcher, etc.).

Contents include:

  1. 1.

    “Introduction”:

    • “What is patient advocacy?”

    • “The US health care system and the need for patient advocacy.”

  2. 2.

    “Strategy 1 understanding what patients are doing.”

  3. 3.

    “Strategy 2 improving providers’ ability to communicate.”

  4. 4.

    “Strategy 3 transforming hospital and med school.”

  5. 5.

    “Strategy 4 making consumers’ voice heard.”

  6. 6.

    “Strategy 5 advancing education and professional.”

  7. 7.

    “Conclusion.”

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