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The role of performance measurement systems in promoting quality development beyond ISO 9000

Manoochehr Najmi (University of Liverpool, Liverpool, UK)

Dennis F. Kehoe (University of Liverpool, Liverpool, UK)

ISSN: 0144-3577

Article publication date: 1 January 2001

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Najmi, M. and F. Kehoe, D. (2001), "The role of performance measurement systems in promoting quality development beyond ISO 9000", International Journal of Operations & Production Management, Vol. 21 No. 1/2, pp. 159-172. https://doi.org/10.1108/01443570110358512

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