TQM as a management strategy for the next millennia
International Journal of Operations & Production Management
ISSN: 0144-3577
Article publication date: 1 May 2001
Abstract
Total quality management (TQM) has been acclaimed as an organizational philosophy to enhance global competitiveness. Will TQM continue to be a management philosophy of the future in same shape, size, and design? This paper, through literature search and using field experts, identifies the future role of TQM in businesses facing global markets.
Keywords
Citation
Mehra, S., Hoffman, J.M. and Sirias, D. (2001), "TQM as a management strategy for the next millennia", International Journal of Operations & Production Management, Vol. 21 No. 5/6, pp. 855-876. https://doi.org/10.1108/01443570110390534
Publisher
:MCB UP Ltd
Copyright © 2001, MCB UP Limited