Employee training: a strategic approach to better return on investment
Sharon Daniels
(Sharon Daniels is CEO of Communispond, Inc. The company provides communication skills training for interpersonal communications, management and sales to organizations worldwide. It has trained more than 500,000 managers and has served more than 300 of the Fortune 500 companies. www.communispond.com)
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Abstract
Focuses on employee training, a significant expenditure for most organizations. In the course of learning new skills to improve sales, build effective teams, improve quality or meet other objectives, employees create new organizational cultures: training acts as an agent of change.
Keywords
Citation
Daniels, S. (2003), "Employee training: a strategic approach to better return on investment", Journal of Business Strategy, Vol. 24 No. 5, pp. 39-42. https://doi.org/10.1108/02756660310698713
Publisher
:MCB UP Ltd
Copyright © 2003, Company