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Disaster preparedness and Business Continuity Planning at Boeing: An integrated model

Carolyn Castillo (The Boeing Company Integrated Defense Systems, 5301 Bolsa Avenue, MC: HO11‐C156, Huntingdon Beach, CA 92647‐2099, USA; Tel: +1 714 372 2374; Fax: +1 714 372 4611; E‐mail: carolyn.castillo@boeing.com)

Journal of Facilities Management

ISSN: 1472-5967

Article publication date: 31 December 2004

3713

Abstract

Traditionally, facilities professionals are responsible for maintaining business operations after a disaster by safeguarding people and the physical infrastructure. While most organisations equate disaster preparedness to business continuity, the aftermath of 9/11 brought forth some startling realisations about business survival and business crisis. Boeing, a global company that was affected in a number of unexpected ways, embarked on an approach that separated, yet integrated the Disaster Preparedness Community with the Business Community. The result was a Business Continuity Model that fostered further development of robust Business Continuity Plans to serve employees, customers, stakeholders and community. Facilities professionals, equipped with an understanding of today’s business crisis and the Business Continuity Model, can serve as a partner to their Business Continuity Representative to educate, develop and execute a Business Continuity Plan that ensures business continuance through any unforeseen event.

Keywords

Citation

Castillo, C. (2004), "Disaster preparedness and Business Continuity Planning at Boeing: An integrated model", Journal of Facilities Management, Vol. 3 No. 1, pp. 8-26. https://doi.org/10.1108/14725960510808365

Publisher

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Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited

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