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Linking leadership and justice to organizational commitment: The mediating role of collective identity in the hotel industry

Zhenpeng Luo (College of Tourism Management, Beijing Union University, Beijing, China)
Einar Marnburg (Norwegian School of Hotel Management, University of Stavanger, Stavanger, Norway)
Rob Law (School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Kowloon, Hong Kong)

International Journal of Contemporary Hospitality Management

ISSN: 0959-6119

Article publication date: 10 April 2017

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Abstract

Purpose

This study aims to investigate the mediating role of collective identity in the relations among transformational leadership, procedural justice and employee organizational commitment.

Design/methodology/approach

An empirical survey was conducted in 43 hotels in mainland China with 585 valid responses. In addition to descriptive statistics and the test of the presence of common method bias, a confirmatory factor analysis was conducted to test the validities and reliabilities of the variables; structural equation modeling and hierarchical regression analyses were conducted to test causal relations and the mediating effects of collective identity.

Findings

Results show that transformational leadership and procedural justice are good predictors of employee collective identity and organizational commitment. In addition to a strong impact on employee commitment, collective identity partially mediates the effects of transformational leadership and procedural justice on employee commitment.

Research limitations/implications

This study is restricted to China’s hotel supervisors; therefore, caution should be taken when applying the findings to other sectors, regions and higher levels of leaders.

Practical implications

Findings of this study offer managerial insights for hotel supervisors to exercise transformational leadership and procedural justice to improve employee collective identity, which drives organizational commitment.

Originality/value

As an important concept, studies on the role of self-identity are limited in management and the field of leadership. This study tested the role of collective identity in leadership and organizational commitment in the context of Chinese culture, highlighting its theoretical and practical implications.

Keywords

Citation

Luo, Z., Marnburg, E. and Law, R. (2017), "Linking leadership and justice to organizational commitment: The mediating role of collective identity in the hotel industry", International Journal of Contemporary Hospitality Management, Vol. 29 No. 4, pp. 1167-1184. https://doi.org/10.1108/IJCHM-08-2015-0423

Publisher

:

Emerald Publishing Limited

Copyright © 2017, Emerald Publishing Limited

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