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Is removing blood donation barriers a donation facilitator? Australian African migrants’ view

Michael Polonsky (School of Management and Marketing, Deakin University, Melbourne, Australia.)
Kate Francis (Department of Marketing, Deakin University, Melbourne, Australia. AND Centre for Health and Social Research, Australian Catholic University, Australia.)
Andre Renzaho (Department of Epidemiology & Preventive Medicine, Monash University, Melbourne, Australia. AND School of Social Sciences and Psychology, University of Western Sydney, Sydney, Australia.)

Journal of Social Marketing

ISSN: 2042-6763

Article publication date: 13 July 2015

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Abstract

Purpose

The aim of this study was to assess whether the removal of blood donation “barriers” facilitates blood donation intentions, using a sample of African migrants, and to identify the implications for social marketing. African migrants are currently under-represented as blood donors in Australia. Some members of the African community have unique donation needs that can only be served by this community.

Design/methodology/approach

Interviews were conducted with 425 people from the African community in Victoria and South Australia. Factor analysis was performed on the barriers and the removal of barriers. Item groupings for both constructs differed, suggesting that barriers and their removal are not necessarily opposite constructs.

Findings

The cultural society factor was negatively associated with blood donation intention (i.e. a barrier), whereas engagement and overcoming fear were positively associated with blood donation intention (i.e. facilitators). Cultural issues and lack of understanding were not seen to impede blood donation. Additionally, the removal of cultural barriers did not facilitate increases in blood donation intentions. Thus, the removal of barriers may not be sufficient on their own to encourage donation.

Research limitations/implications

This only examines the issue with regards to whether the removal of barriers is a facilitator of blood donation with one group of migrants, and relationships may vary across other migrant and non-migrant groups.

Practical implications

Policymakers often use social marketing interventions to overcome barriers as a way of facilitating blood donation. This research suggests that removing barriers is indeed important because these barriers impede people considering becoming blood donors. However, the findings also suggest that the removal of barriers is insufficient on its own to motivate blood donations (i.e. the removal of barriers is a hygiene factor). If this is the case, social marketing campaigns need to be multifaceted, removing barriers as well as leveraging facilitators, simultaneously.

Social implications

This work identified that the impact of barriers and their removal may facilitate effective social marketing campaigns in differing ways, in the context of blood donation.

Originality/value

How barriers and their removal impact social marketing activities (i.e. blood donation behaviour) has generally not been explored in research.

Keywords

Acknowledgements

The authors would like to acknowledge the Australian Red Cross Blood Service (the Blood Service) and the Australian Government that fund the Blood Service for the provision of blood, blood products and services to the Australian community. The authors would also like to thank the members of the African community who assisted them with this research. Professor Andre Renzaho is supported by an ARC Future Fellowship (FT110100345).

Citation

Polonsky, M., Francis, K. and Renzaho, A. (2015), "Is removing blood donation barriers a donation facilitator? Australian African migrants’ view", Journal of Social Marketing, Vol. 5 No. 3, pp. 190-205. https://doi.org/10.1108/JSOCM-08-2014-0054

Publisher

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Emerald Group Publishing Limited

Copyright © 2015, Emerald Group Publishing Limited

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