Mediating role of stress between work-family conflict and job satisfaction among the police officials: Moderating role of social support
Abstract
Purpose
The purpose of this study is to examine the effect of work-family conflicts (WFC) on job stress and its subsequent impact on job satisfaction among the police officials. It also examined the moderating effect of the social support from organisations between employees’ job stress and satisfaction.
Design/methodology/approach
The authors conducted a survey on 599 police officials associated with 20 police stations in New Delhi, India. The study involved a hierarchical regression analysis to examine the relationship between independent (WFC) and dependent (satisfaction) variable with the mediator (stress) as well as the moderator (social support).
Findings
The findings revealed that stress mediated the relationship between WFC and satisfaction of the police officials. Further, social support acted as a moderator between their job stress and satisfaction.
Practical implications
The study findings added a new chapter in the existing literature by developing a comprehensive framework that considers different dimensions, i.e. WFC and job stress in Indian context.
Originality/value
The study has originality and offers value to police organisation as it focuses on police officials, and explores their WFC and job stress and its subsequent effect on their job satisfaction.
Keywords
Citation
Singh, R. and Nayak, J.K. (2015), "Mediating role of stress between work-family conflict and job satisfaction among the police officials: Moderating role of social support", Policing: An International Journal, Vol. 38 No. 4, pp. 738-753. https://doi.org/10.1108/PIJPSM-03-2015-0040
Publisher
:Emerald Group Publishing Limited
Copyright © 2015, Emerald Group Publishing Limited