http://www.emeraldinsight.com/0264-1615.htm Table of Contents from the most recently published issues of Interlending & Document Supply en-us 2009 Emerald Group Publishing Ltd. http://www.emeraldinsight.com/info/pics/journals/ilds-cover-xix.gif 120 157 <B>Abstract:</B><BR/> <B>Purpose</B> - To describe and evaluate JCCC@UGC-INFONET and the document supply service at the University of Pune <B>Design/methodology/approach</B> - A brief overview of JCCC@UGC-INFONET and the document supply service provided by the university library. Problems encountered while using the JCCC@UGC-INFONET user interface and the administrative interface in providing ILL service are identified and some recommendations made. <B>Findings</B> - The document supply service provided by Pune university library is satisfactory but the overall objective of INFLIBNET for starting this service is far from satisfactory. The JCCC@UGC-INFONET database and software have some very good features but it has some deficiencies which need to be rectified.<B>Originality/value</B> - Provides details of the new service initiated by INFLIBNET and also evaluates the JCCC software both from the user’s and the administrative point of view. These inputs will be useful for the development and improvement of both the service and the software. Mr. Sanjay Kautikrao Desale, Mr. Nagesh Laxman Londhe, Dr. Suresh Krishna Patil Mon Sep 28 08:59:09 BST 2009