2. CULTURE, CONTEXT AND PERFORMANCE

Abstract

Constraints on human-machine systems’ performance are generally treated as due to anatomy, physiology, and cognitive or behavioral limits. It is assumed that research findings can be universally applied to the design of such systems. It is now clear that social and cultural constraints are equally important, even in simple work systems. Context and culture are at least as important as limits of cognitive ability, and in many situations social and cultural factors are the dominant constraints on performance. This is particularly true in the cross-cultural transfer of advanced technological systems. A particularly clear example is given by population stereotypes of stimulus-response relations.

Citation

Moray, N. (2004), "2. CULTURE, CONTEXT AND PERFORMANCE", Kaplan, M. (Ed.) Cultural Ergonomics (Advances in Human Performance and Cognitive Engineering Research, Vol. 4), Emerald Group Publishing Limited, Leeds, pp. 31-59. https://doi.org/10.1016/S1479-3601(03)04002-5