Training for results: innovative synergy between learning and business performance

Abstract

Purpose

The purpose of this paper is to reveal a very result‐oriented and successful method of management training.

Design/methodology/approach

The objectives of the paper are achieved by using tangible goals, a high degree of accountability for participants and engagement of staff and management. Theoretical concepts used are the evaluation levels of Kirkpatrick and research of Buckingham.

Findings

The paper reveals that measuring results in a management development programme is feasible and productive.

Research limitations/implications

Research is done in only one company. Further research in other branches is necessary to draw firmer conclusions.

Practical implications

Using business targets in training (management should collaborate) Buckingham's six questions form an adequate tool to measure engagement.

Originality/value

The number of elements measured and used in a training programme is original. It is valuable for HRD professionals that want to make stronger business cases to their (internal) management clientele.

Citation

Pool, R. (2011), "Training for results: innovative synergy between learning and business performance", Industrial and Commercial Training, Vol. 43 No. 1, pp. 31-40. https://doi.org/10.1108/00197851111098144