Managing to improve at CCL: a case study

Abstract

Describes how CCL industries (UK) went about establishing a structured training program for middle managers. Begins by detailing the business background leading to this development need. A summary is given of the options considered before deciding to run its own, externally validated, in‐house course. The design process is explained, culminating in a table detailing the means by which learning outcomes are assessed. Concludes with how it is intended to evaluate the course on completion of the first intake next year.

Citation

Sumner, J. (1998), "Managing to improve at CCL: a case study", Industrial and Commercial Training, Vol. 30 No. 6, pp. 218-223. https://doi.org/10.1108/00197859810232997