Model trainers
Paul Z. Jackson
(Paul Z. Jackson is a Strategy Consultant, Paul Jackson Associates, Bath, UK. He can be contacted on Tel: 01225 834333; Fax: 01225 840850; e‐mail: paulzj@compuserve.com)
972
Abstract
What a trainer does is at least as important as what a trainer says. The trainer brings a model of behaviour into live sessions, and this, as much as the content, can serve to improve participants’ performance. This paper draws on the author’s expertise to reveal the pros and cons of masterclasses and describe what trainers really need in order to add value.
Keywords
Citation
Jackson, P.Z. (1999), "Model trainers", Industrial and Commercial Training, Vol. 31 No. 1, pp. 13-18. https://doi.org/10.1108/00197859910253119
Publisher
:MCB UP Ltd
Copyright © 1999, MCB UP Limited