The role of human resource management in information systems development
Abstract
Purpose
The purpose of this paper is to examine the inherent weaknesses in the approaches that most organizations use to develop and implement information systems. It examines the role of human resource management practices in information system development.
Design/methodology/approach
The paper reports a case study of IS implementation in a major public sector organization. It draws on data from multiple sources.
Findings
The research finds that IS failure is often associated with a lack of attention to “softer” management practices such as culture change, organization development and user involvement. The findings of the case study research suggest that HR has a key but neglected potential role to play in successful IS implementation, particularly in relation to the change management process.
Originality/value
There is a research gap in the literature on the role of HR in information systems development.
Keywords
Citation
Maguire, S. and Redman, T. (2007), "The role of human resource management in information systems development", Management Decision, Vol. 45 No. 2, pp. 252-264. https://doi.org/10.1108/00251740710727278
Publisher
:Emerald Group Publishing Limited
Copyright © 2007, Emerald Group Publishing Limited