Organizational learning and knowledge managers

Abstract

Organizations that learn the lessons of experience are much more likely to be successful than those which continue to repeat mistakes. Organizational learning is the process of learning from experience. Suggests that organizational learning and knowledge management are not synonyms for the same activity but complementary, overlapping processes which offer maximum benefit when used together. Unless this is recognised, organizations are in danger of appointing inappropriate knowledge managers and of failing to get the proper return from their investment.

Citation

Farr, K. (2000), "Organizational learning and knowledge managers", Work Study, Vol. 49 No. 1, pp. 14-18. https://doi.org/10.1108/00438020010305365