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The role of strategic groups in understanding strategic human resource management

Judie M. Gannon (Oxford School of Hospitality Management, Faculty of Business, Oxford Brookes University, Oxford, UK)
Liz Doherty (Business School, Sheffield Hallam University, Sheffield, UK)
Angela Roper (School of Hospitality & Tourism Management, University of Surrey, Guildford, UK)

Personnel Review

ISSN: 0048-3486

Article publication date: 1 June 2012

15555

Abstract

Purpose

This article aims to explore how understanding the challenges faced by companies' attempts to create competitive advantage through their human resources and HRM practices can be enhanced by insights into the concept of strategic groups within industries. Based within the international hotel industry, this study identifies how strategic groups emerge in the analysis of HRM practices and approaches. It sheds light on the value of strategic groups as a way of readdressing the focus on firm and industry level analyses.

Design/methodology/approach

Senior human resource executives and their teams across eight international hotel companies (IHCs) were interviewed in corporate and regional headquarters, with observations and the collection of company documentation complementing the interviews.

Findings

The findings demonstrate that strategic groups emerge from analysis of the HRM practices and strategies used to develop hotel general managers (HGMs) as strategic human resources in the international hotel industry. The value of understanding industry structures and dynamics and intermediary levels of analysis are apparent where specific industries place occupational constraints on their managerial resources and limit the range of strategies and expansion modes companies can adopt.

Research limitations/implications

This study indicates that further research on strategic groups will enhance the theoretical understanding of strategic human resource management and specifically the forces that act to constrain the achievement of competitive advantage through human resources. A limitation of this study is the dependence on the human resource divisions' perspectives on realising international expansion ambitions in the hotel industry.

Practical implications

This study has implications for companies' engagement with their executives' perceptions of opportunities and threats, and suggests companies will struggle to achieve competitive advantage where such perceptions are consistent with their competitors.

Originality/value

Developments in strategic human resource management have relied on the conceptual and theoretical developments in strategic management, however, an understanding of the impact of strategic groups and their shaping of SHRM has not been previously explored.

Keywords

Citation

Gannon, J.M., Doherty, L. and Roper, A. (2012), "The role of strategic groups in understanding strategic human resource management", Personnel Review, Vol. 41 No. 4, pp. 513-546. https://doi.org/10.1108/00483481211229401

Publisher

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Emerald Group Publishing Limited

Copyright © 2012, Emerald Group Publishing Limited

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