Quality and the Individual

Abstract

This special issue of Personnel Review on “Quality and the Individual” is very different in style from the editor‐generated issues of this journal, but it has been designed for a very particular purpose. In the rush towards the achievement of high levels of “quality” among organizations, however this is manifested, the effects on the individual have largely gone unnoticed. We are all aware of the high rates of failure among quality management initiatives, and what is becoming clear is that successful organizations are harnessing the talents of individuals, whatever their status, to the quality cause from its very early stages.

Citation

Sandelands, E. (1994), "Quality and the Individual", Personnel Review, Vol. 23 No. 2, pp. 1-72. https://doi.org/10.1108/00483486199400001