An exploratory analysis of resource utilization across organizational units: Understanding the resource‐based view
International Journal of Operations & Production Management
ISSN: 0144-3577
Article publication date: 1 September 2003
Abstract
This study explores the applicability of the resource‐based view at the organizational unit level by investigating why resource utilization, as measured by efficiency, might differ within a firm. Using a downstream petroleum firm as the context for this study, the data envelopment analysis framework is applied to examine resource input congestion of its DCs (i.e. distribution centers). The study also provides a more granular analysis by decomposing distribution efficiency into managerial, scale, and programmatic efficiency, and examines the impact of corporate‐level decision making by including non‐discretionary variables. The analysis identifies opportunities to improve efficiency at the organizational unit level, using alternative views of the operational problem. The approach also provides practicing managers with an objective means to evaluate performance at the level of the organizational unit. Both the efficiency view and the managerial performance view are discussed simultaneously from a strategic view of firm resources.
Keywords
Citation
Miller, S.R. and Ross, A.D. (2003), "An exploratory analysis of resource utilization across organizational units: Understanding the resource‐based view", International Journal of Operations & Production Management, Vol. 23 No. 9, pp. 1062-1083. https://doi.org/10.1108/01443570310491774
Publisher
:MCB UP Ltd
Copyright © 2003, MCB UP Limited