Developing and Testing Benchmarking and Self‐assessment Frameworks in Manufacturing

Abstract

Sets out to examine two questions: first, can an academic‐based approach contribute to benchmarking and self assessment and, second, can tools be developed for use in manufacturing, in particular those to do with technology management. Proposes and tests a procedure for developing and evaluating benchmarking tools and frameworks. Illustrates this with the development of an overall technology management framework and detailed frameworks and tools for process technology and innovation management.

Citation

Voss, C.A., Chiesa, V. and Coughlan, P. (1994), "Developing and Testing Benchmarking and Self‐assessment Frameworks in Manufacturing", International Journal of Operations & Production Management, Vol. 14 No. 3, pp. 83-100. https://doi.org/10.1108/01443579410058540