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The process of benchmarking: A study from the automotive industry

Richard Delbridge (Cardiff Business School, University of Wales College, Cardiff, UK)
James Lowe (Cardiff Business School, University of Wales College, Cardiff, UK)
Nick Oliver (University of Cambridge, UK)

International Journal of Operations & Production Management

ISSN: 0144-3577

Article publication date: 1 April 1995

2747

Abstract

Benchmarking is a topic which is currently attracting considerable interest among both academics and practitioners in the manufacturing community. Yet little has been written about the assumptions which lie behind benchmarking. As a process, benchmarking remains poorly understood. Describes a benchmarking study in the auto components industry, and makes a preliminary attempt to identify the principles of good practice in benchmarking.

Keywords

Citation

Delbridge, R., Lowe, J. and Oliver, N. (1995), "The process of benchmarking: A study from the automotive industry", International Journal of Operations & Production Management, Vol. 15 No. 4, pp. 50-62. https://doi.org/10.1108/01443579510083604

Publisher

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MCB UP Ltd

Copyright © 1995, MCB UP Limited

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